Mate 10 PRO 6GB RAM 64GB ROM 6.0”Kirin 970 2160×1080 3 Cameras NFC Fingerprint Fast Charge 4G LTE Smartphone
A:We usually open the original sealed box to install multi-language and google play store on the phones! pls kindly notice that incomplete translation cannot be avoided no matter official or unofficial ROM.
A:You are not advised to do OTA update if we didn’t write it in the description. Most of Mobile’s OTA update function will be removed when install Multi-language firmware. if you update by yourself,you will lost the warranty. Also,not all the phones have OTA .
A:Please download Google Keyboard by yourself when you receive the cellphone.
A:We usually declare as "Mp4 player(gift)" value $20 each for EMS & Aliexpress Standard Shipping,and " phone (gift) "value $30 each for DHL. in addition, We declare real name and real value for the orders from Belarus,Isreal,Chile,Portugal,South Korea and Greece.(if you have special request about the declaration and value,pls leave us a message in your order page)
A:Our saling price does not include the custom fee or DHL remote fee,and it is buye’s duty to pay custom fee
A:When your delivery address is too far from main Logistic Centers,extra $35 remote area charged by you according to the company’s policy.you can check by yourself from the following website to see whether your own address belongs to remote area or not
A:So sorry that we do not accpet any dispute for those. otherwise we would not send to you.
A:No! the market price changes every day,so we will not refund the price difference
Q:Can i return the phone to you if i do not want it anymore after it sent out or after i got the phone?
A: Pls kindly consider carefully if you need it or not before you order the phone in our store ,we do not accept any disputes for sending back the phone to us without any problems once we sent it out .