Blockbuster Online decided to alter and modify my existing movie rental contract, which initially allowed me unlimited rentals and exchanges at the store for a fixed price. On October 17, when I walked into the store to exchange a video the store rep told me I had met my limit for monthly exchanges and would have to pay over $ 2.00 per movie on any additional changes. The manager came out and agreed it was bogus and fraudulent, but he could not change it.
Upon looking at Blockbuster Online they have since phased out unlimited rentals on their website, but such was in operation when I was sold the contract by the Blockbuster representative.
I phoned the competition at Netflix who told me they only lowered their prices, unlike Blockbuster who has since significantly raised their prices. The idea according to my research is for Blockbuster to put the competition out of business for a short while by their online services, than alter their contracts after the competition has been eliminated – kind of like an anti-trust price gouging operation.
This is the new corporation nation which cares not for consumers but financially raping and taking advantage of us. I say let's protest!
Write your Better Business Bureau and Congress representatives and cite these unethical billing practices and procedures. What we tolerate will dominate. Close the floodgates before capitalism overtakes we the people and honesty and integrity absolutely leaves the marketplace.